CSSAGlobal

Written by admin on April 14, 2008 – 9:21 am -

Online scams come in many different shapes and sizes! This is the case in todays review. We received several emails claiming that CSSAGlobal.com was an online scam. Details of what took place and sums involved were included as well as an online search query showing 4, maybe 5 instances where such claims were made public by what it seams to be the same person.

Now normally we would not have bothered with this as the evidence is not at all outstanding, and we focus more on enlightening the general web public and warning them of mass scale scams and pointing out BlackHat Tactics to watch out for. However further inspections by Jason himself lead us to focus on the issue at hand and as we delved into it moren things started to unravel and a nice evil little plot revealed itself.

Usually when you hear someone cry out SCAM online, people scatter in all directions away from the so called ’scammers’. After receiving an email from the so called victim, in which this person contradicted himself several times mind you, we were forced to use them as an example. Contacting CSSAGlobal only proved Jason right, the Scammer in this case, was the said victim himself. This happens, and it’s not uncommon for the victim to win such cases by claiming a scam has befallen them. The scammer (unhappy client) emailed CSSAGlobal representatives threatening that this defamatory crusade would continue and he would go on to calling them scammers till the end of time, if a refund was not issued, this of course was well after the so called ‘victim’ went public with false accusations.

… our stand has been fairly justified and despite a thorough grudge and unrealistic approach shown towards us - with racist comments and unjustified demands, we have not bowed down to threats - Mandar (original quote)

This is to simply show people, that it’s not only companies that turn bad, unhappy or unsatisfied clients can turn into scammers too. This individual tried to soil the reputation of a company that would not cave in to ridiculous demands, in return CSSAGlobal by simply standing their ground and denying all allegations made against them proved these scammers wrong.

This should be an example to all those scammers who believe that by threatening to defame a company online one will get what they’re after. It’s not so, innocent people don’t plead guilty because they’re afraid of a little name calling, innocent people stand tall and prove their accuser wrong!

Customer service and customer satisfaction is a big thing for us, we definitely do our lot - Mandar (original quote)

CSSAGlobal have handled this issue the way professionals would, thumbs up to them! - Jason (watshit.com)


Posted in Float, Not a Scam |

20 Comments to “CSSAGlobal”

  1. Lorenzo Says:

    Jason did a great job pointing out the individuals also pull a fast one from time to time. Companies have a lot to worry about when an unhappy client threatens to go crazy, CSSAGlobal did a great job and the crook should be made an example of. Scams really don’t pay off!

  2. Steve Thomas Says:

    “CSSAGlobal by simply standing their ground and denying all allegations made against them proved these scammers wrong”

    That’s all it takes? Sorry pal, not in the real world.

    Myself and my partner were scammed by CSSAGlobal. They tried showing us a bunch of smoke and mirrors, claiming that the project was “90% complete” when, in fact, there was nothing functional there at all. When we called them on it, all communication ceased.

    CSSAGlobal may have some satisfied clients, if all they needed was a Zencart template or some other trivial thing, but anyone who submits any kind of serious project to them is likely to have their time wasted and their wallets emptied.

  3. Steven Havill Says:

    Where to begin…

    You’ve obviously talked to CSSAGlobal and taken their words as truth yet there’s no mention of Jason talking to me, the victim of the scam being highlighted here. Has CSSAlobal sent you the signed documents, questionaires, contracts and email threads regarding the entire incident in question?

    I’ll be more than happy to send you the entire package so you can then make an honest appraisal using facts and not the fantasy your reporting in this post that is in fact a perfect candidate for this websites name.

    Please email me and I’ll be more than happy to pass all the documents along.

    PS
    The only racial comment ever made was my question asking if CSSAGlobal treats all westerners as if they are marks to be taken? How can I be the scammer when I’m out money and time and CSSAGlobal had no intention of completing what was paid for? If this goes unpublished I’ll add it to the list shell sites working for these criminals.

  4. admin Says:

    Steven Havill:…fantasy your reporting in this post that is in fact a perfect candidate for this websites name.

    There you go showing how well you communicate.

    Regardless of that comment, we’d love to have you email us documents and facts. We received 2 emails, which we may end up sharing publicly, stating weak points that the said senders were clients who were scammed. The email header IP’s do not however match either your IP or Steve’s not to say a proxie was not used to send the emails.

    info@watshit.com - if you believe we were fed false information to side with CSSAGlobal somehow then feel free to contact us.

    Comments 4 min apart, that was fast, you guys must have thought out your words carefully, as is evident with your rude comment about this websites name. heh.

    If this goes unpublished I’ll add it to the list shell sites working for these criminals.
    Try not to bang on your chest while you type up your comments. We are not associated or affiliated in any way shape or form with CSSAGlobal. If it comes to our attention that they had planned this, be assured not only will this post be edited, but they will be reported, and unlike you sir, we have contacts that will close down their business (website) indefinitely.

  5. Chetan Kelkar Says:

    Hello!

    Funny and interesting as usual as I take up this fight again and again over all sites.

    Steven - refer my last communique on http://www.scam.com where you choose to brand myself as “thief” - certainly not a racist comment but certainly something that no person would take it easily.

    Now coming back to a single point answer as to why you received no reply from my end - I had simply given you an offer which I would still stand by:

    1. Whatever the issues are - lets sort it out amicably.
    2. I believe all issues were development related - and there is no reason why you should be stating it as a SCAM - there is a huge difference between a SCAM and Customer dissatisfaction. We can adopt a simple strategy - you can post all the list of issues over a 3rd party verification / audit team.
    3. All changes / additions to be billed extra as per decided rate in mutual agreement.
    4. I have had also posted a strict no no against abusing of developers in any form - but I guess now I am okay with it because you simply dont want to stop doing this.

    I guess you have put us all through enough trouble and wastage of time that we might want to give another try to resolve this. If not - I am open to let it go, you can shout on the rooftop but we wouldn’t budge against your blackmail techniques.

    Lastly - I happen to read through the thread - trust we had no clue of why Jason contacted us in the first place - CSSAGlobal has had two bad experiences in the last two years - apart from those there is nothing that has taken a bad turn ever. Yet again I would like to state openly that we are doing well as a business - despite various antics displayed by you, we still get a fair amount of business, some very rare reviews and ratings over various marketplaces.

    Steven - yet again a word of advise as usual - I am all open to amicable solutions but going the way you are going about it - Its simply not acceptable for any self respecting entity. You have abused my development team over multiple instances, asked for incessant changes for free - made various falsified claims - you yourself have paid just about $650 till date and have all code base and design transferred over to you for that when the project cost was much higher. On top and on a personal note, you called me a thief without even bothering to understand what it means!

    For all other readers, please do note our willingness to resolve this - but of course in a fashion that professionals would.

    Brgds,
    Chetan Kelkar
    CEO
    CSSAGlobal
    http://www.cssaglobal.com

  6. Steven Havill Says:

    I’m sorry, how else should one communicate a lie, a wrongly portrayed story, a fairy tale… a fantasy? Chetan has obviously gained a fan in the admin of this site. Good for you Chetan.

    As stated in my past posts (on other more widely effective sites), I’m simply making every bit of evidence available to the public. Chetan calls this blackmail. I am a westerner who was robbed by an off shore freelancer and Chetan called this racist.

    Funny, after I am robbed and can’t even get CSSAGlobal to return and email for 3 months, they crawl out of the woodwork to call me the scammer and that they are the victims. Hah, what absolute nonsense, you are the wolf crying wolf.

    BTW, I’m yet another unhappy client and have never sent you an email. But one of your watshit minions came in to post this nonsense on my thread. You now have unhappy CSSAGlobal clients also standng up. If you take sides with a theif and a con artist be prepared to also be labled the same.

    Cheers

  7. Chetan Kelkar Says:

    Steve, wrong again. We never told / approached this site ourselves. As stated clearly it was them who approached us in the first place.

    Lastly there are ways and means to resolve things, I will cite your own statement in the last para - you never sent me an email, which is something you should have done in the first place.

    Why dont we do this, lets take this to the court of law - you can sue us and claim that we are SCAM / con artist / thief or whatever - which anyways we are not. We sue you for defamation. Let us take this the legal way, I am pretty much open to all options.

    I have given you both the options and you simply not chose to get back to us on any thing but just go on with your way - thats interesting.

    Brgds,
    Chetan Kelkar
    CSSAGlobal
    CEO
    http://www.cssaglobal.com

  8. Steve Thomas Says:

    Just one last note, for those who may happen across this blog in the future.

    CSSAGlobal agreed to provide what was essentially a complete multi-vendor shopping cart system. Keep that in mind, fair readers - a SHOPPING CART SYSTEM.

    When they finally delivered the code that they claimed was “90% complete”, there were countless problems with it. I’ll highlight only one here, though, as that should be enough to let you know what kind of outfit they are.

    The one problem I’ll mention is a complete, utter lack of any form of accounting whatsoever. There was not a single line of code that had anything even remotely to do with money. No running balances. No fee structure capability. Nothing. At. All. Ninety percent complete? That software wasn’t even NINE percent complete.

    To top it off, they tried to claim that what we were requesting was “additional” functionality or “changes”, when what we wanted was stated quite clearly in the contract. They tried to claim that “accounting” (in a shopping cart!) meant “user accounts” only and that any additional “accounting” functionality was outside the scope of the original agreement. Hogwash! Accounting functionality WAS the original agreement!

    Amateurs. Pure amateurs. Their code was crap (seriously - I would be embarrassed to let my clients see that garbage), they can’t communicate (we even tried calling India to conference with the developers and get things sorted out - on our dime) and when we finally received some code to examine and confronted them with its shortcomings, it’s as if they fell off the planet - they refused to communicate with us at all.

    If all you need them to do is create a Zencart template, they’ll probably do fine. If you need anything more serious, you’re throwing your money away. They simply don’t have the skills to do quality development on anything other than the smallest of projects.

  9. Steve Thomas Says:

    “Why dont we do this, lets take this to the court of law”

    Very interesting you should say that, Chetan. I’m away from home right now on a business trip, consulting for a client who happens to be the head of a small law firm. I asked him yesterday about our options, since you’re in India. He suggested filing a suit against you (in India), and offered to meet with some attorneys there on our behalf during his next trip, which is in a few weeks.

    I sure hope you were serious, Chetan. There’s a fair chance you’ll get your wish.

  10. Steven Havill Says:

    I hope that India’s legal system takes into account pain and suffering along with time and frustration. Not to mention libel, slander and defamation of character for publicly lying about the state of our relationship as contracter and client as well as misrepresentng yourself. How big is your company Chetan? I won’t hold my breath, but I am curious to hear how many hundreds of programmers that you staff again?

    Myself, I’d rather sue you here in California since our signed contract clearly states “Shall be handled in the US Court System” as governed by the state of California in Los Angeles county. I know you’d never have the backbone to come here.

    A word of advice for you Chetan, dont make threats just because you think a client couldnt possibly follow through against you. The safety of being in India could go away if you hurt the right people.

    Also, I was referring to an email to the admin of this site, not you. I sent you dozens of emails and all went unanswered until I started going public, then you sure came to life, like a parasite. Please get your context in order before popping off.

  11. Steven Havill Says:

    OK, it took a few days but here ya go. Proof that the only one here telling the truth is us. Chetan, don’t even try to cloud this with more lies.

    http://cssaglobal.netshoppers.com/

    You’ll find the contract, dated PM threads and emails that show EXACTLY how CSAGlobal ripped us off.

    Cheers
    Steven

    we may even put up the pc’o crap software they called a 90% complete CMS, still undecided on it.

  12. Chris H Says:

    Is it a scam, or a bad group of programmers? or a bad experience with a company that has made plenty of other people happy? put yourself in the right context if you want to go to court or they’re sure to countersue for libel. Is it really a SCAM, as you say? The subway restaurant by my house is very unsatisfying, and I certainly don’t get the sub I paid way too much for, but is it a scam?

  13. Steven Havill Says:

    You obviously didn’t bother to read the trails of evidence pointing to a scam rather than just bad communication or lack of responsibility on CSSAGlobal’s part.

    If you had actually gone to the posted pages you’d realize that not only did they NOT complete the project as described and agreed to, they also tried to squeeze us for more money even after realizing they wouldn’t be able to finish the project.

    I think nearly 3 months of email ignoring, including those sent as multiples sent to GAF, 15 weeks of nonresponse on GAF PM’s to keep any public trails to a minimum, and on and on… points to a scam rather than a problem between contractor and client.

    I’ve investigated CCSAGlobal and they’ll simply change their name and continue business. Search for CSSAMedia… this is their new name. Once they’ve burned those bridges look for CSSAData or something like it. They are a group of care LESS contractors who don’t give a rats A$$ if they can do a job. I’ll also be posting all of their trails on other freelance sites that they couldn’t get away with this cookie cutting rip off scheme of theirs.

    Bottom line… Use CSSAGlobal, don;t like what you get, tough crap… Thats a scam and they admit openly to not completing my job AND to keeping my money because of my public statements. The real problem is that my public statements didn’t start until 3 months after they stopped all communication with me (all the while making me think it was still being coded). So think about that and ask yourself if this isn’t a problem company.

    cheers

  14. Steven Havill Says:

    PS… I’d sue Subway if they sole me crappy sandwich for $650

  15. Steven Havill Says:

    Correction… I’d sue Subway if they sold me a sandwich for $650 and then refused to give it to me. This after all, is what CSSAGlobal did to me.

  16. admin Says:

    Steven, we echo your sentiments. Sometimes there’s nothing more you can do than give them a hard time, we hope you guys manage to resolve this, we wont edit the primary post but will say this, we do find CSSAGlobal to be a company of questionable integrity.

  17. Steven Havill Says:

    Good afternoon…

    Thank you for the supportive nudge, I was hoping you’d take my data and see that this company doublespeaks against anyone they take money from. That’s the difference between a legit company and a scam company.

    Jonathan “I’m just a happy customer” Kleiman of CSSAGlobal Canada actually emailed me as “The Legal Team” of CSSAGlobal asking me to remove Mr Havill’s post from our servers. See how well these people communicate! He was asking me to remove MY POST as if I wasn’t me… Just like “He knows CSSAGlobal isn’t a bad company”… credibility flying out the window Jonathan.

    UPDATE: My sources say CSSAGlobal team members have admitted that they will simply move over to CSSAMedia and continue doing the same~same business.
    My initial post did get them to actually finish one clients project of which he admits was a piece of coding junk.

    They have removed all instances of their names from the contacts page and the new motto of the site is “Brilliance through Professonalism” which couldn’t be further from the truth.

    I did find one of their accounts on yet another freelance site with obvious schill bids on their own jobs (the first 4-5 jobs were to themselves with glowing feedback with ZERO feedbacks coming from the next 18 jobs), and resulted in them gaining over $24,000 in jobs over a 5 month period… This company is setup to steal money, that’s all there is to it.

    I’ll be posting more detailed data to back everything up. I may not be able to stop internet scams as a whole but I can sure try to stop one scammer, it wouldn’t be right not to.

    Cheers and thanks again
    Steven

  18. Steven Havill Says:

    Another $4000 rip off from CSSAGloabal….please note Its the customers fault according to Chetan of CSSAGlobal

    Customer:Snuggles on GAF

    Cssa Global might have provided a lot of successful projects, but mine was a disaster, 1.)I was assigned a junior developer 2.) Project 3 months delayed! I had to stop development and fix the remaining issues myself, cause I could not wait anymore 3.) Almost 10 different persons were involved, not talking with each other, leaving me very frustrated having to explain over and over again (I´m glad that the MSN client has an history tab!. 4.) 4 different people nagging for payments release, drives me crazy, milestones were not yet done, but over and over MONEY MONEY MONEY requests like a spoiled child asking for candy. 4.) I recently handed over the code to my developers working for me onshore, their assignment were to replace the crappy design, translate and clean the site up,remove cross-site-scripting bugs etc. I now have received the verdict of the new code review, basically it´s cheaper rewrite the entire code from scratch! 4000$ down the drain….

    cssaglobal1’s answer:
    Dear Fredrik, We donot tend to agree with your statements. The project was a complex project. There was a direct requirement of Flash media server to be installed which was done at your end. As far as code is concerned - we stand by with the quality. We accept that there was a delay on our part when it came to development of the concept, nevertheless I feel that we have justified and accepted each and every change request of yours and my developers and myself have worked with you day and night on this one. It is really sad that you should post such comments about us for no reason at all. If you were unhappy with the approach - you could have told me then and there itself. Outsourcing over long distance cannot work well without effective communication - there should have been some loose ends for me as well as you. I have no hard feelings though as we welcome all brickbats just as we welcome bouquets. Best luck in your endeavors. CSSAGlobal

    Good luck getting anyone from this comapny to admit any fault whatsoever!

    $4000 I feel for you

  19. Steven Havill Says:

    PLease note CSSAGloabal just said “thanks for the cash, Good Luck” in a nice way…

    Just an observation

  20. k.v.v.s.sheshyadri Says:

    Hello All,
    By considering just one stupid company don’t Blame Indian IT Sector. Time has proven what INDIA has given to US as far as IT services are concerned. And Last but not least Indian Law System. It never tell looks for the Nationality. It can only see who is wrong

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